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How to Remove the Notification Feed from My Site on Wisepops?

Emel DalabasmazUpdated August 23, 20261 min read
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Default floating feed: remove the Wisepops tracking code from the site. Embedded header feed: search templates for wisp and remove or comment those tags. Shopify path is Online Store → Themes → Edit code → header. Source: Remove the notification feed (19 Sep 2024).

This does not uninstall Wisepops popups. It only takes the feed (the bell / inbox widget) off the page. To remove the whole app on Shopify, uninstall it under /admin/apps.

Default floating widget

If the feed was installed as the standard floating widget, it lives in the Wisepops setup code. Remove that tracking code from the theme or GTM container. After a cache purge, the bell should be gone.

If you still need popups, don't pull the main setup code. Pause or archive the notification campaigns instead, and only strip a feed-specific snippet if you added one.

Embedded feed (generic)

  1. Find the theme / template files. You may need a developer.
  2. Search for wisp.
  3. Remove every HTML tag that contains wisp.

Embedded feed on Shopify

  1. Shopify Admin → Online Store → Themes.
  2. On the live theme, ⋯ → Edit code.
finding header among the choices on Shopify
  1. Open the header file.
  2. Search for wisp and comment out that block.

Wisepops' own warning: this fails on some themes. Those need development time. Commenting the wrong block can also take out popups. Duplicate the theme first.

Related: uninstall from Shopify, Wisepops help.

Written and reviewed by

Emel Dalabasmaz
Emel Dalabasmaz

SEO Executive at Flatart

Emel Dalabasmaz graduated in Advertising and Public Relations from Anadolu University. She began in social media and carried that grounding — content, brand communication and performance — into SEO. For more than ten years she has worked on growth for brands across a range of industries, pairing a communications perspective with data and technical analysis to build a digital presence that holds up over time.

Education
Advertising and Public Relations, Anadolu University
Writes about
Popup builders, Conversion rate optimization, On-site messaging, SaaS pricing research, SEO, Technical SEO, Content strategy, Digital marketing