How to Turn Off the Hello Bar Branding?
Emel DalabasmazHello Bar puts an (H) logo on units unless you are on a paid plan and you turn it off. The help article How to Turn OFF the Hello Bar Branding (modified 23 June 2020) is still in the FAQ folder checked on 5 September 2026. The 2026 pricing grid lists Remove HB logo on the paid columns.
Starter keeps the logo. That matches the August 2023 plan article: free units "will always show the Hello Bar branding." Upgrade first: Hello Bar pricing.
How do you hide the logo?
-
Log in at hellobar.com.
-
Go to Manage. On the right, click the gear and choose Edit.
-
In the editor, open Settings.
-
Turn Hello Bar branding off.
-
Save (and publish, if the builder still wants a separate publish).
The documented control is inside an individual popup editor. Check each relevant campaign rather than assuming this change applies across the account. We have not tested the current editor in a live account.
The June 2020 article names "Growth or Elite." Premium is the later middle tier. The 2026 feature table shows logo removal on Growth, Premium and Elite, not on Starter.
Verify the published result
Open the intended campaign on its published page with a visitor who meets its display rules. Check desktop and mobile, including the close control and any form fields. Record the campaign and page tested; a saved editor setting alone does not prove that the visitor sees the revised version.
| What you see | Next check |
|---|---|
| Branding control is unavailable | Confirm the selected site's plan and current feature entitlement |
| Logo remains after editing | Check that the campaign was saved or published and that the page is showing the campaign you edited |
| One campaign is unbranded but another is not | Review the second campaign's own settings |
| No popup appears | Check eligibility and publication before attributing the issue to the branding setting |
Treat this as a presentation change. Removing a logo does not establish an improvement in signup rate, and it should not require changing the campaign's offer or audience. Keep unrelated settings unchanged so the result is easy to verify.
What we could not verify
- Whether a global account switch exists. Public docs only show a per-popup Settings toggle.
- Exact label in the 2026 editor. The article and screenshot are from 2020.
Vendor help: branding article. Product: Hello Bar.
About the author
SEO Executive at Flatart
Emel Dalabasmaz graduated in Advertising and Public Relations from Anadolu University. She began in social media and carried that grounding — content, brand communication and performance — into SEO. For more than ten years she has worked on growth for brands across a range of industries, pairing a communications perspective with data and technical analysis to build a digital presence that holds up over time. At Flatart, she has worked for more than ten years with over 250 brands and set up popups for more than 70% of them. She has tried the popup tools covered by PopupBuilder.io for agency customers and read G2 customer reviews as part of her product research.
- Education
- Advertising and Public Relations, Anadolu University
- Writes about
- Popup builders, Conversion rate optimization, On-site messaging, SaaS pricing research, SEO, Technical SEO, Content strategy, Digital marketing