How Can I Delete My Poptin Account?

Poptin documents self-service permanent deletion for Free accounts in Settings → Profile. Paid accounts can move to Free first or request deletion from support. Confirm the account, records you need and billing status before proceeding.

Source: Poptin’s deletion guide, checked September 6, 2026. The preparation checklist below is editorial guidance; this page does not perform an account change.

Prepare before deleting

Check that saved records are usable before confirming deletion. The help article describes deletion as permanent and does not promise a recovery period.

Delete a Free account

Open Profile under Settings and locate Delete your account permanently. Review the account and the confirmation shown in the interface before completing the action.

If the control is missing, check your plan and account context, then ask support if needed. A missing control alone does not establish the cause.

Handle a paid account

The vendor gives two routes: move to the Free plan and then use the deletion control, or email Poptin support to request deletion. Confirm the billing effect and effective date separately; the deletion article does not specify refund or final-charge terms.

Cancelling a subscription, deleting an account and removing website code are different tasks. Do not infer that completing one automatically completed the others. Record any vendor confirmation and verify the published website after installation changes.

Check the outcome

Retain the confirmation you receive and any relevant billing record. Check the storefront or website for leftover installation behavior, and verify that replacement lead capture works if you configured it. If the account remains accessible or billing is unclear, provide support with the account identifier and confirmation details without sending a password.

For tool-selection research, see Poptin alternatives. For a plan change without account removal, consult Poptin pricing and the account’s current terms.