How Can I Delete My Poptin Account?
Free-plan accounts delete themselves from Settings → Profile. Paid accounts cannot. Move to Free first, or email contact@poptin.com and ask them to delete it. Export leads before you confirm. Deletion is permanent.
Source: How can I delete my account?, updated 15 November 2024. Product: Poptin, pricing.
How do I delete a Free plan account?
- Log in.
- Open Settings → Profile.
- Find Delete your account permanently at the bottom.
- Confirm.

If that control is missing, you are not on Free. Check Billing.
How do I delete a paid account?
Two options, both from the same help article:
- Open Billing, move to the Free plan, then use the Profile delete control.
- Email contact@poptin.com from the account address and ask them to delete it.
Cancelling the subscription is not the same as deleting the account. Cancel stops the charge. The campaigns, leads and snippet stay until you delete.
What should I export first?
Leads, campaign list, and any integration mappings you will rebuild elsewhere. Poptin does not say it will give the data back. If you need a replacement popup tool, start at Poptin alternatives.
Written and reviewed by

SEO Executive at Flatart
Emel Dalabasmaz graduated in Advertising and Public Relations from Anadolu University. She began in social media and carried that grounding — content, brand communication and performance — into SEO. For more than ten years she has worked on growth for brands across a range of industries, pairing a communications perspective with data and technical analysis to build a digital presence that holds up over time.
- Education
- Advertising and Public Relations, Anadolu University
- Writes about
- Popup builders, Conversion rate optimization, On-site messaging, SaaS pricing research, SEO, Technical SEO, Content strategy, Digital marketing

