5 articles
Here is the Poptin help page! Here, you can find answers to common questions about using Poptin to create and manage popups for your website.
The 'You're losing new leads & sales' notice is admin-only. Visitors never see it. Uncheck it in Settings → Profile if it blocks frontend testing. Hiding it does not keep campaigns running. The visitor cap still stops them.
Lead notification emails are per popup, not per account. Edit the campaign, turn on Send Leads to Email, add up to five addresses, and publish. Repeat for every popup that should notify a different inbox.
Free-plan accounts delete themselves from Settings → Profile. Paid accounts cannot. Move to Free first, or email contact@poptin.com and ask them to delete it. Export leads before you confirm. Deletion is permanent.
Yes, on a paid plan. There are two paths, and they are not interchangeable. Shared Account adds someone who already has a Poptin login. User (Agency only) creates a login for someone who does not.
A view is one display of the campaign. If 1,000 people hit the site and the popup appears to 100 of them, the counter shows 100. Plans are billed on unique monthly visitors, not views. Hitting the visitor cap stops every campaign.
