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Comparison

Popupsmart VS Privy Comparison

The verdict

Privy is popups plus email plus SMS for Shopify, from $24/month. Popupsmart is a popup specialist with a real free plan. Stay on Popupsmart if you already pay Klaviyo.

Published January 19, 2023 · Last reviewed August 29, 2026

Popupsmart and Privy at a glance

Popupsmart

$32.50

Basic, per month, billed annually

Free tier
Free plan
Metered on
Monthly pageviews

OverviewPricingReview

Privy

$24

Pop-ups & Displays, per month

Free tier
Free trial only
Metered on
Contacts

OverviewPricingReview

Popupsmart checked August 2026; Privy checked August 2026. Both vendors change prices without notice — confirm on their own pages before you buy.

Who each one is for

Reasons to pick one over the other, taken from each tool's profile — not a feature-by-feature scorecard.

Choose Popupsmart if

Shopify stores and small sites that want a working popup the same day, with a real free plan and gamification included.

  • Free plan is usable: 5K pageviews, one live popup, no card required
  • Shopify app rates 4.8/5 from 50 reviews with a one-click install
  • Spin-to-win and lottery-ball gamification ship on every plan
  • Unlimited live popups from the first paid plan

Skip Popupsmart if

  • A/B testing starts only on Advanced ($57.50/mo billed annually)
  • Free plan has no analytics, one website, and a 5K pageview cap
  • Pageview overage is $10 per extra 10K when auto-extend is on
  • Reviewers still report domain verification taking more than one try

Choose Privy if

Shopify stores that want popups plus the follow-up email and SMS in one bill, and do not already run Klaviyo or Attentive as the sending stack.

  • Popups, email and SMS ship from one Shopify app
  • Unlimited email sends on paid Email plans; 15-day trial needs no card
  • 4.5 stars from 3,969 Shopify App Store reviews as of 23 Aug 2026
  • Convert targeting covers cart value, exit intent, device and URL

Skip Privy if

  • No free plan for accounts opened after 8 July 2025
  • Price steps up with mailable-contact count as the list grows
  • SMS sending is live in the US and Canada only
  • Shopify reviews still flag billing surprises and thin reporting

What G2 reviewers mention

Pulled from each product's G2 reviews page. We do not turn these into a score.

Popupsmart

Reviewers like

  • Users appreciate the ease of use of Popupsmart, making pop-up creation quick and stress-free without coding. (54 mentions)
  • Users praise the easy setup of Popupsmart, appreciating the quick configuration and seamless website integration. (26 mentions)
  • Users appreciate the wide range of integrations in Popupsmart, enhancing lead generation and ease of use. (18 mentions)
  • Users value the audience growth enabled by Popupsmart, effectively building a loyal customer base through tailored popups. (15 mentions)
  • Users highlight the intuitive interface of Popupsmart, making it easy to navigate and utilize effectively. (15 mentions)

Reviewers push back

  • Users express a need for more templates and features to enhance their popup experience and flexibility. (16 mentions)
  • Users find the upgrade costs expensive, particularly challenging for small websites with tighter budgets. (10 mentions)
  • Users find the limited customization options of Popupsmart's popups somewhat restrictive and lacking design flexibility. (6 mentions)
  • Users face integration issues with Popupsmart, particularly when connecting to systems like Storyblok, which can be time-consuming. (5 mentions)
  • Users find the poor analytics limiting, wishing for more advanced insights into popup performance and engagement. (4 mentions)

From G2 reviews of Popupsmart, collected August 2026. These are G2's own words, not our ranking.

Privy

Reviewers like

  • Users value the responsive customer support of Privy, appreciating the helpful and knowledgeable assistance provided. (4 mentions)
  • Users find Privy to be extremely easy to use, allowing quick creation of marketing elements with minimal effort. (4 mentions)
  • Users value the helpful support team of Privy, enhancing their experience with effective marketing strategies and automations. (4 mentions)
  • Users commend effective email marketing tools of Privy, highlighting exceptional customer service and increased engagement rates. (3 mentions)
  • Users appreciate the user-friendly interface of Privy, making email marketing effortless within the Shopify dashboard. (3 mentions)

Reviewers push back

  • Users express frustration over limited templates, facing loss of work and inadequate support after updates. (3 mentions)
  • Users find the reporting limitations in Privy frustrating, wishing for more detailed insights into email engagement. (2 mentions)
  • Users desire more campaign templates due to confusion with existing options, impacting their email creation experience. (2 mentions)
  • Users find the reporting features lacking, desiring more detailed insights into email subscriber engagement. (1 mention)
  • Users face significant delays in updates impacting templates, often resulting in lost work and frustration. (1 mention)

From G2 reviews of Privy, collected August 2026. These are G2's own words, not our ranking.

Privy is popups plus email plus SMS, aimed at Shopify. New accounts after 8 July 2025 pay $24/month for Displays (10,000 pageviews) or $30/month for Email (1,500 contacts) on privy.com/pricing. Popupsmart Basic is $32.50/mo billed annually with a free plan (popupsmart.com/pricing, 29 August 2026). The 2023 Privy $15 Starter is gone for new buyers.

Pick Privy if you do not already pay for Klaviyo and you want the follow-up in the same app. Pick Popupsmart if you already have an ESP and you want a free plan plus a wheel.

the comparison of Popupsmart and Privy

Popupsmart vs Privy at a glance

Popupsmart Privy
Starting paid $32.50/mo yearly (Basic) $24 Displays / $30 Email
Meter Site pageviews Pageviews (Displays) or contacts (Email)
Free plan Yes, 5k pageviews No, after 8 July 2025. 15-day trial
Email / SMS Autoresponder quota; dump to Klaviyo Email plan sends; SMS add-on
Shopify Embed app, 4.8/5 from 50 reviews Native, 4.5/5 from 3,969 reviews
Gamification On every plan Mini quizzes and displays; not a wheel library

Sources: both vendor pricing pages, 23–29 August 2026.

Who wins on price?

Depends what you buy.

Displays-only at $24/month can beat Popupsmart Basic monthly ($39) and sits near yearly Basic ($32.50). Email at $30 is a different product: unlimited sends at 1,500 contacts. Popupsmart will not replace that. Privy gets more expensive as the list grows. Popupsmart gets more expensive as the site gets traffic.

Who should pick which?

Privy if Shopify + email + SMS in one bill is the brief and you will not keep Klaviyo. Popupsmart if the sender is already paid for and you want a free on-ramp.

Does Privy still have a $15 Starter plan?

Not for accounts opened after 8 July 2025. Pre-July accounts may still sit on Convert Only, Starter or Growth. New checkout is Displays $24, Email $30, Email + SMS $45.

Related: Popupsmart pricing, Privy pricing, Popupsmart alternatives.

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Written and reviewed by

Emel Dalabasmaz
Emel Dalabasmaz

SEO Executive at Flatart

Emel Dalabasmaz graduated in Advertising and Public Relations from Anadolu University. She began in social media and carried that grounding — content, brand communication and performance — into SEO. For more than ten years she has worked on growth for brands across a range of industries, pairing a communications perspective with data and technical analysis to build a digital presence that holds up over time.

Education
Advertising and Public Relations, Anadolu University
Writes about
Popup builders, Conversion rate optimization, On-site messaging, SaaS pricing research, SEO, Technical SEO, Content strategy, Digital marketing